SIN-AUTO Data Transparency: What We Collect, How We Protect It, and Your Control
Clear information builds trust, and trust is the foundation of international vehicle trade. As part of our commitment to transparency, this update explains what information SIN-AUTO collects when you use our website and services, why we collect it, how we protect it, and the controls you have over it. It complements our previous policy update on data transfers and third-party sharing, and applies to all visitors, buyers and trade partners.
What Information We Collect
We collect only the information needed to serve you. When you submit an inquiry or request a quote, we receive the details you provide - such as your name, company, email address, phone number and the vehicles or services you are interested in. When you browse our website, we may also collect basic technical data such as your device type, browser, language preference, pages visited and approximate location, which helps us keep the site secure and improve your experience. We do not collect sensitive personal information unless you voluntarily provide it as part of a transaction.
Why We Collect Information
Every piece of data we collect serves a clear purpose: responding to your inquiries, preparing quotes and vehicle recommendations, processing orders and export documentation, maintaining website security, preventing fraud, and improving our content and services. We process information only where we have a lawful basis - typically to perform a contract with you, to pursue our legitimate business interests, or with your consent where required.
Cookies and Your Control
Like most websites, SIN-AUTO uses cookies and similar technologies to make the site work properly and to understand how visitors use it. Essential cookies are required for basic functions such as security and session management. Analytics cookies help us understand which pages are useful, and marketing-related cookies support measurement where consent is given. You can control cookies through your browser settings, delete them at any time, and choose not to accept non-essential cookies - this will not prevent you from browsing the site or contacting us.
How We Protect and Retain Your Data
We apply appropriate technical and organizational measures to protect your information, including encrypted transmission, restricted access and careful vetting of service providers. Data is retained only as long as necessary for the purposes described in this policy or as required by law, and we delete or anonymize it when it is no longer needed. Our team members are trained to handle information responsibly and to share it only on a need-to-know basis.
Your Control and How to Reach Us
You have the right to access, correct or request deletion of your personal information, and to withdraw any consent you have given at any time. To exercise these rights, or if you have any question about this policy, contact us at [email protected] - we will respond promptly and in line with applicable law.
Key Takeaways
- We collect only the data needed to serve you - inquiry details and basic browsing data.
- Every processing activity has a lawful basis and a clear purpose.
- Essential cookies keep the site working; analytics and marketing cookies are optional.
- Data is encrypted, access-restricted and retained only as long as necessary.
- You can access, correct or delete your data, or withdraw consent, at any time.
Questions about your data? Contact SIN-AUTO at [email protected] - we are here to help.
